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The economics of design
If you ask a software company how to solve any business problem you may have, the answer will always be to buy their software. They will...
Kashif Hasan
Jul 25, 20232 min read
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Driving the commerce revolution
Customers crave enriching, dialogue-driven brand experiences. The CX pillars of convenience, intelligence and experience should no longer...

Johnny Mullaney
Jul 19, 20233 min read
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AI will replace websites, not us
#AI #ODP #Personalisation #CRO In the safe space of this blog post, let’s start with some frank questions. - How successful has your...
Kashif Hasan
May 22, 20234 min read
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Linchpins in Short Supply
#SolutionsArchitecture #Consulting #Coaching #Leadership Not unlike a good man, a good solutions architect is similarly hard to find....
Kashif Hasan
May 9, 20234 min read
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The FTT Optimizely Data Platform (ODP) Connector
#optimizely #ODP #connector #personalisation Shipped! Up to now, Optimizely commerce developers have had to write their own code on each...

Johnny Mullaney
Mar 14, 20232 min read
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In experts we trust
#Strategy #Leadership #Optimizely These days, the world feels defined by contradictions in a way that I just don’t think was true 30...
Kashif Hasan
Mar 4, 20233 min read
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Failure avoidance
#ProjectManagement #Strategy #Websites #Design Once a project is joyfully approved the cost becomes irrelevant. All that matters now is...
Kashif Hasan
Feb 24, 20234 min read
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The gift of a good brief
#Content #Website #Design #Strategy Sick of the sight of it. Every time we load it up we’re assaulted by its glaring imperfections — each...
Kashif Hasan
Feb 24, 202313 min read
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The joy of experiments
#Experimentation #Optimizely #dxp The idea of experimentation isn’t new. It could be argued it's hard-wired in us. Since forever, we’ve...
Kashif Hasan
Feb 24, 202311 min read
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The pleasure and gain of personalisation
#Personalisation #AI #ODP #CustomerDataPlatform The P in PC stands for personal. The reason we’re so attached to our screens is surely to...
Kashif Hasan
Feb 24, 202310 min read
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A marketing managers guide to solution architecture & DXP
#Optimizely #DXP #Architecture As a Solution Architect I spend lots of time working with Marketers to design technology solutions that...

Johnny Mullaney
Feb 23, 202315 min read
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Technology choices are hard enough. Making sense of composable & headless hype
#Optimizely #Architecture #Composable #Headless Decision making in the world of technology rarely seems clear-cut or straightforward....

Mark Everard
Feb 23, 202311 min read
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