Hello, William
Your dream teammate. An AI agent custom built for Optimizely.
William learns everything about your Optimizely setup. Your tickets, your config, your weird edge cases.
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Ask a question. William answers, instantly.
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Raise a bug. William checks the backlog, the history, the patterns. Based on it's memory of every issue ever raised and resolved, William tells you what it thinks the problem is, and what to do next.
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It feels like having your lead architect in a chat window, 24/7. Except William will never ask you to "raise a ticket" - William does that for you.
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Track issues. Scope changes. Optimise features.
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William makes you an expert Optimizely user.
Why we built William
Not a chatbot. A new starter.
​IT teams are stretched.
They don’t have time. So roadmaps get rushed, requirements sometimes vague, knowledge doesn’t always flow as it should across departments.
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If Marketing needs to understand what the platform actually supports, it takes hours of meetings to get aligned.
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That's why we built William.
Like a new starter, onboard William just as you would a new member of your team.
Give William documents, URLs, files, process diagrams, the backlog, the roadmap. Everything. Even voice notes.
​William plugs into your existing tools: Teams, DevOps, Jira, Slack… and starts answering questions, gathering requirements, creating tasks, and sending updates automatically.
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William learns your systems, your language and your delivery style.
William augments your team, without forcing you to change the way your work.
Architecture
Smart. Composable. Built for reality.
William answers questions based on learned experience, not just database queries.
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William understands the meaning and the intent behind every question using AI embeddings.
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Built on a modular, Python-based architecture,​​​ William finds relevant information through orchestrated vector search and offers solutions, flags gaps, and raises tickets as needed.​​
​William writes, sounds and feels like a smart colleague, not a bot.
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Works with your existing tools in real-time for effective triage and escalation.
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Built natively for Teams, DevOps and the way real digital teams work.
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Join the beta
William is purpose-built for Optimizely support.
Early access is a real advantage.
Influence the roadmap, shape the features. ​
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Book a free discovery call now.